Customer Service and Support

Here to assist you before, during, and after your purchase. 

We strive to provide you with the highest level of customer satisfaction we can achieve.


We Are Here to Help

    When you speak with a customer service assistant you can expect to have all your questions, concerns and comments taken care of. Our thoroughly trained customer service department will assist you with...

    • Portable and gas apparatus applications
    • Answering any questions
    • Shipping information and tracking numbers
    • Locating a distributor in your area
    • Demo requests
    • Parts pricing and availability


Contact Customer Service

Toll-free: 800-252-5232, ext. 440
Phone: 585-492-2400, ext. 440
Fax: 585-492-3729

Client's Testimonials

""We had 6,000 stainless steel panels to cut with intricate notches...our Koikejet E60x120 machine helps us to modify parts in minutes which would have taken hours without it.""
Chris Vogler
Ajay Glass Company, Sheet Metal Fabrication

View Testimonials

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